Refund policy

1. Return Eligibility

Customers may request a return or exchange within 7 days of receiving the order if:

• The product is damaged
• The wrong item was delivered
• The product has a manufacturing defect

To be eligible for a return:

• The item must be unused and in original packaging
• Proof of purchase or order confirmation must be provided

2. Non-Returnable Items

The following items may not be eligible for return:

• Used or damaged products caused by customer misuse
• Products without original packaging
• Clearance or sale items (if mentioned)

3. Refund Process

Once the returned item is received and inspected:

• Approved refunds will be processed within 5–10 business days
• Refunds may be issued through bank transfer, Easypaisa, JazzCash, or the original payment method where applicable

4. Exchange Policy

If you receive a defective or incorrect item, we may offer an exchange depending on product availability.

5. Return Shipping

• Customers may be responsible for return shipping charges unless the mistake was made by Comfort Corner.
• We recommend using a trackable courier service for returns.

6. Order Cancellation

Orders may be canceled before shipment confirmation. Once the order has been shipped, cancellation may not be possible.

7. Damaged Parcels

If your parcel arrives damaged or opened:

• Contact us within 24 hours of delivery
• Share parcel pictures/videos for verification

8. Contact Us

For return or refund requests, contact:

Comfort Corner
📞 Phone: 0306-9890077
📧 Email: talhaahmadalvi@gmail.com